Contact
Talk to us about your project.
Whether you're evaluating CRAFT, arranging a demonstration or you already subscribe and need support, this is the place to start.
Make an enquiry
Tell us a little about the project you'd point CRAFT at first, and we'll come back to you.
Already a customer?
contact@projectrisksolutions.com.au
For CRAFT account, subscription, refund or access support, contact contact@projectrisksolutions.com.au. Please include your CRAFT account email and a short description of the issue. Do not send passwords, one-time codes, payment card details, Paddle portal links or authentication cookies.
We will never ask for these
Passwords, one-time codes, card details, Paddle portal links or authentication cookies. Not ever, not for any reason.
If a message claiming to be from Project Risk Solutions asks you for any of them, don't reply to it. Write to us at the address above instead.
Billing questions
Paddle is the merchant of record for CRAFT Professional subscriptions and handles checkout, payment collection, invoices, payment-method updates and the billing portal. For invoices, payment methods or charges, the Paddle billing portal opens from the CRAFT Account page.
Service notices
No active CRAFT service notices have been published.
If a broad service issue affects registration, sign-in, payment or access, updates will be posted here. Customers directly affected may also receive email where we can identify them.